Frequently Asked Questions
Everything you need to know about staying cozy.
What exactly is an Oodie?
The Oodie is a premium, oversized wearable blanket. It combines the warmth of a soft flannel fleece exterior with the ultimate comfort of a sherpa fleece interior, designed to keep you toasty all winter long.
How do I wash my Oodie?
To keep your Oodie soft and fluffy, we recommend a cold machine wash on a gentle cycle using mild detergents. Avoid tumble drying, ironing, or dry cleaning to preserve the quality of the fleece fibers.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
Are Oodies one-size-fits-all?
Yes! Our adult Oodies are based on 6XL hoodie sizing and are designed to fit almost every body type, providing a roomy and comfortable experience for everyone.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.